Shipping & Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. (you received an incorrect or defective item, etc.).

Returns Policy

You should expect to receive your refund within four weeks of giving your package to thereturn shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 10 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations in our shipping and return policy.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates  are weight-based for many items we sell . The weight of any such item canfound on its detail page. To reflect the policies of the shipping companies we use, all weights will rounded up to the next full pound.

Blog posts

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Best patented BBL Pillow for driving

Best patented BBL Pillow for driving

by Dr Ledesma
Don't let a car ride risk your results. We break down the dangers of generic cushions and reveal why the patented, high-density BBL pillow for car use is non-negotiable for safe post-operative driving.